Waltham Forest Council is the local authority for the London Borough of Waltham Forest. It provides essential services and functions to residents, such as social services, libraries and waste disposal.
Waltham Forest contracted Groundwork London when they wanted to get an updated overview of the existing community groups within the borough. Waltham Forest has a rich and diverse group of active communities and civil society organisations engaged in a range of activities. The COVID-19 pandemic had shown the importance of being able to reach out and effectively communicate with these organisations in order to utilise all available resources and local knowledge within these groups. Therefore, Waltham Forest decided to get an up-to-date picture of the community groups within its borders and Groundwork provided the necessary skills to conduct such research. The GDS team played a vital role in this partnership by designing a virtual survey that was distributed widely and a CRM system to host the collected responses. The responses were then mapped and a gap analysis was carried out to find the geographical reach of the different groups. As an end-product, the GDS team built a dashboard where the council can visualize and search for community groups. This tool now enables Waltham Forest to find and reach out to organisations in their borough more easily.
Groundwork GDS is part of Groundwork London