For 14 years Groundwork London Green Doctors have been helping households in London save money, stay warm and improve energy efficiency at home. In partnership with London Boroughs and Housing Associations they visit residents’ homes to install free energy-saving measures, give advice on bills and provide referrals to further services to improve health and well-being. With hundreds of residents visited every month, Green Doctors need a reliable CRM to book and deliver home visits and telephone consultations. Despite the use of other CRM platforms, Green Doctors asked for a more intuitive, secure, and reliable application fully compatible with mobile devices.
A custom application was created on Salesforce to allow managing a quickly changing multi-project programme.
Groundwork GDS is part of Groundwork London